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Turn on your phone with NON ACCEPTED SIM Card inserted.
The user will be prompted to “enter PIN” with the following message displayed:
“This SIM card can only be used on specific networks. Contact your Customer Service Centre for the unlock code: 10 attempts remaining.”
Enter the 8 Digit unlock code shown above. Then press “Enter”.
If the unlock code is correct, it will display “PIN ACCEPTED”.
If a wrong unlock code is entered, it will display “CODE ERROR”. Repeat Step 4 to attempt to unlock the phone again with the correct unlocking code.
You only have up to 10 attempts to unlock the phone. If the unlock code is entered incorrectly 10 times, the phone will be blocked and the following message will be displayed:
“This SIM card can only be used on specific networks and it is blocked. Contact your customer service centre for the unblock code: 32 attempts remaining. Enter PUK”
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